Shipping policy
Shipping Policy
Last updated: July 2025
At Lustre Solaire Elite, we are proud to offer worldwide shipping for our exclusive collections. Every order is packed with care and shipped with efficiency, reflecting our commitment to luxury and service.
1. Shipping Zones
We currently ship to most countries worldwide. If your country is not available at checkout, please contact us at
📧 info@lustresolaireelite.com
2. Shipping Rates
Shipping costs are calculated at checkout based on your destination and selected service. Rates are provided in USD ($).
✨ We occasionally offer free shipping during promotional periods. Subscribe to our newsletter to stay informed.
3. Processing Time
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
You will receive a confirmation email once your order has been shipped.
4. Estimated Delivery Times
| Region | Estimated Delivery |
|---|---|
| Lebanon | 1–3 business days |
| Middle East | 3–7 business days |
| Europe | 5–10 business days |
| North America | 7–12 business days |
| Rest of the World | 7–14 business days |
Please note: delivery times may vary due to customs, local courier delays, or peak seasons.
5. Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can track your order status directly through the shipping carrier or your order confirmation page.
6. Customs & Duties
International orders may be subject to customs fees, taxes, or import duties. These are the responsibility of the recipient and are not included in the order total at checkout.
7. Failed Deliveries or Incomplete Addresses
If a package is returned due to an incomplete or incorrect shipping address, we will contact you to arrange redelivery. Additional shipping charges may apply.
8. Lost or Stolen Packages
Lustre Solaire Elite is not responsible for lost or stolen packages marked as delivered. If your order shows as delivered but you did not receive it, please contact the shipping carrier directly.
9. Need Help?
For any shipping-related questions or concerns, contact us at:
📧 info@lustresolaireelite.com