Privacy policy

Privacy Policy

Last updated: July 2025

At Lustre Solaire Elite, your privacy matters. We are committed to protecting your personal information and ensuring your shopping experience is elegant, secure, and respectful.

1. Information We Collect

When you make a purchase, sign up for our newsletter, or contact us, we collect the following information:

  • Name

  • Email address

  • Shipping address

  • Phone number (optional)

  • Order history

This information is collected solely for processing orders, customer support, and enhancing your experience with us.

2. How We Use Your Information

We use your information to:

  • Fulfill and deliver your orders

  • Communicate with you about your order status

  • Send promotional emails (only if you opt in)

  • Respond to inquiries or support requests

  • Improve our website and services

We do not sell, rent, or share your personal data with any third parties.

3. Shopify & Third-Party Services

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that powers our online store. Your data is stored securely through Shopify’s data storage, databases, and applications, all behind a secure firewall.

We also use:

  • Instagram integrations to display curated brand content

  • Email popup tools for first-time buyer promotions

  • Product review tools (star rating only)

All third-party services are vetted to comply with strict data protection standards.

4. Cookies & Analytics

We use cookies to:

  • Maintain your session

  • Improve website performance

  • Personalize your browsing experience

You may disable cookies in your browser settings if desired.

5. Data Retention & Access

We retain your personal information only as long as necessary to fulfill the purposes outlined above. If you wish to access, update, or delete your personal information, contact us at:
📩 info@lustresolaireelite.com

6. Age of Consent

We welcome all visitors but do not knowingly collect personal information from children under 13. By using this site, you confirm you are at least the age of majority in your country, or that you have given permission for any minors using the site under your supervision.

7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be reflected on this page with the revised effective date.

8. Contact Us

If you have questions about our privacy practices, please contact us at:
Lustre Solaire Elite
📧 info@lustresolaireelite.com